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Application Engineer II - DOAS

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Date: Jun 8, 2018

Location: Schofield, WI, US, 54476

Company: Greenheck Group

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General Summary

Provide detailed technical product and application support. Responsible for product definitions and development. Manage special design requests and oversees the standardization of common requests. Develops training programs and delivers to internal and external customers.

Principal Duties & Responsibilities

  • Provide technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application.
  • Develop and communicate solutions for unique applications including design and special pricing.
  • May travel to resolve field problems.
  • Develop and find solutions to field application problems.
  • May negotiate with internal and external customers.
  • Provide technical product application support.  Understand requirements for challenging applications.
  • May develop solutions for challenging applications in compliance with industry codes and standards.
  • Assist/manage the development and updating of product literature.
  • Responsible for identifying key selling points.
  • Responsible for developing market studies.
  • Assist with product health analysis.
  • Prepare detailed product definitions and related marketing functions associated with product development process.
  • Evaluates components for quality, reliability and performance and advise engineering and purchasing as to those components which might enhance the product.
  • Maintain familiarity with competitors products and identify opportunities.
  • Develop, organize, and present training seminars internally and externally.
  • Conduct product training seminars and Product Center visits.
  • May assist with planning/coordination and attendance of trade shows.
  • May supervise direct reports within the department.
  • Coordinate Computer Aided Product Selection (CAPS) planning, testing, and development.
  • Assist with the implementation and maintenance of products within CAPS.

Business Unit Specific Duties & Responsibilities

  • Responsible for developing content for HVAC University’s that meet Professional Development Hour (PDH) requirements.
  • Assist with new product costings and pricing.  
  • Responsible for representative and region specific presentations that meet ASHRAE presentation requirements.
  • Assist with product discounts.

Job Qualifications

Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program.

3+ years of work experience is required.

Business Unit Specific Qualifications

Familiarity with HVAC equipment, refrigeration systems, and HVAC controls is preferred.  

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

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