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OEM Inside Sales Manager (WI)

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Date: Sep 5, 2017

Location: Schofield, WI, US, 54476

Company: Greenheck Group

General Summary:

Principal Duties & Responsibilities:

  • Provide technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application.
  • Review and interpret customer supplied specifications and blue prints to select appropriate Greenheck products, develop and provide Computer Aided Product Selection (CAPS) quotes directly to customers.
  • Communicate solutions for unique applications including design and special pricing.
  • Set expectations for and ensure that response time for customer service levels are maintained.
  • Periodic travel to customer locations for training and sales opportunities.
  • Coordinate with business unit for solutions to field application problems.
  • May negotiate with internal and external customers.
  • Provide technical product application support.  Understand requirements for challenging applications.
  • Develop solutions for challenging applications in compliance with industry codes and standards.
  • Communicate to business units the need for development and updating of product literature.
  • Responsible for identifying key selling points.
  • Gather market information directly from customers to assist with market studies, product development, and market needs.
  • Maintain familiarity with competitors products and identify opportunities.
  • Conduct product training seminars and Product Center visits.
  • Supervisory duties include selection, onboarding, training/development, and performance management of direct reports.
  • Evaluate internal processes and softwares to identify and implement efficiency improvement opportunities in the department.
  • Maintain documentation of quote activities and communicate follow up opportunities with OEM sales personnel.

Job Qualifications:

Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program.

Between 3-5 years of work experience is required.

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.


Nearest Major Market: Wausau