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Inside Sales Coordinator - WI

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Date: Mar 3, 2018

Location: Schofield, WI, US

Company: Greenheck Group

Accurex is looking to add an Inside Sales Coordinator to their team! This position supports the Accurex sales Account Mangers and Inside Sales Specialists through coordination of processes for post-sale activities including: shipping coordination, billing inquiries and order coordination.


Principal Duties & Responsibilities:

  • Provides phone support and customer service to internal and external customers
  • Answers inquiries regarding order status, moving order build dates, general shipping issues, credits, return goods authorization, additional bills, credit re-bills and order changes
  • Serves as backup to Inside Sales Specialist to prepare, submits and coordinates orders for customers through the Computer Aided Production Selection (CAPS) program
  • Provides backup assistants to the order entry function including entering new orders, shipping and order changes and credit rebills
  • Logs field problems
  • Manage pre-sale actives through a Customer Relationship Management (CRM) program
  • Processes in-house changes in accordance with appropriate guidelines
  • Relays feedback from reps and customers on how to improve service to the supervisor

Job Qualifications:

Work requires extensive technical or specialized training such as that which would be acquired in the first two or three years of college or technical school

Between 1-3 years of work experience is required

Special Notation:

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

Nearest Major Market: Wausau