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Title:  Application Engineer - CVI (WI)

Location: 

Schofield, WI, US, 54476

Company:  Greenheck Group
Date:  Jan 1, 2022

Build your Future with Us!

 

 

Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.

 

General Summary:

Provide technical coordination of application support, product planning and development, special designs and product and application training programs for internal and external customers.

 

Principal Duties & Responsibilities:

 

  • Provide technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application.
  • Develop solutions for product applications
  • Communicate solutions for unique applications including design & special pricing.
  • May travel to resolve field problems.
  • Find solutions to field application problems.
  • Provide general product application support.  Understand requirements for challenging applications.
  • Provide content for the development and updating of product literature.
  • Responsible for identifying key selling points.       
  • Gather information for market studies.
  • Work with engineering to develop scope for enhancements on existing products.
  • Evaluates components for quality, reliability and performance and advise engineering and purchasing as to those components which might enhance the product.
  • Become familiar with the competitor's products and apply this knowledge to the company's advantage.
  • Organize and present training seminars internally and externally.
  • Conduct product training seminars and Product Center visits.
  • May assist with planning/coordination and attendance of trade shows.
  • Coordinate Computer Aided Product Selection (CAPS) planning, testing, and development.
  • Use CAPS to assist internal and external customers on a daily basis.

    

Business Unit Specific Duties & Responsibilities:

 

  • Build internal and external, sustainable trust relationships through open interactive communications. (Effective listening, communications and interpersonal skills, attention to detail, follow-through and deadlines).
  • Extensive interaction with external customers via phone, email, mail, or social media, providing exemplary customer service. (Facilitating orders from inception to shipment, as well as, Pre-Sale and Post-Sale support is required).
  • Manage and coordinate customer requests, including creating documents as needed for select sales accounts.
  • Ability to coordinate and resolve field questions by communicating effectively with multiple cross-functional teams.
  • Supporting market investigation projects that are required for the strategic partnership account management team.
  • Ability to multi-task, prioritize and manage time effectively.
  • Persuasive sales personality and financial acumens are highly desired.

 

Job Qualifications:

A Bachelors Degree in an Engineering Discipline is required with 1+ years’ work experience.

1+ years of related work experience is required.  

Between 1-5 years of work experience is required.

 

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

 

Why join the Greenheck family?

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

Health insurance

Prescription drug benefits

Dental insurance

Paid vacations and holidays

401(k) Retirement savings plan

On-site clinic and fitness center (Schofield location)

Employee Assistance Program

Flexible spending accounts for medical or dependent care expenses

Tuition assistance

Employee Wellness Program

 

Want to hear more about the Greenheck culture? Take a look for yourself! https://www.youtube.com/watch?v=T-AoWHyH8b0&feature=youtu.be

 

 

 

 

 

 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

 

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