Title:  Application Engineer / Specialist

Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.

General Summary:

Provide technical coordination of application pre and post-sales support, product planning and development, special designs and product and application training programs for internal and external customers.

Principal Duties & Responsibilities:

• Provide technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
• Provide technical support via phone and e-mail for field technical support.
• Develop solutions for product applications
• Communicate solutions for unique applications, including design & special pricing.
• Provide general product application support.  Understand requirements for challenging applications.
• Provide content for the development and updating of product literature.
• Responsible for identifying key selling points.       
• Gather information for market studies.
• Work with engineering to develop a scope for enhancements on existing products.
• Evaluates components for quality, reliability and performance and advise engineering and purchasing as to those components which might enhance the product.
• Become familiar with the competitor's products and apply this knowledge to the company's advantage.
• Organize and present training seminars internally and externally.
• Conduct product training seminars and Product Center visits.
• May assist with planning/coordination and attendance of trade shows.
• Coordinate Computer Aided Product Selection (CAPS) planning, testing, and development.
• Use CAPS to assist internal and external customers daily.

Business Unit Specific Duties & Responsibilities:

• Provide application engineering and design support for a wide range of kitchen ventilation applications to meet the customer’s needs.
• Top notch customer service and willingness to go above and beyond to support sales regions by answering product, application, and technical service questions.

Job Qualifications:

• Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program.
• Between 0-3 years of work experience is required.

Business Unit Specific Qualifications:

• Knowledge of a portion or full kitchen ventilation system (Kitchen Hood, Fan, Make-up Air, DOAS).
• Strong desire to interface with the customer.
• Independent learner who can leverage both internal and external resources to support growth.

Benefits for you and your family:

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

• Health insurance
• Prescription drug benefits
• Dental insurance
• Paid vacations and holidays
• 401(k) Retirement savings plan
• On-site clinic and fitness center (Schofield location)
• Employee Assistance Program
• Flexible spending accounts for medical or dependent care expenses
• Tuition assistance
• Employee Wellness Program

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.