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Title:  Field Service Technician (HVAC)

Location: 

Schofield, WI, US, 54476

Company:  Greenheck Group
Date:  Jan 5, 2023

Build your Future with Us!

 

 

Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.

 

General Summary:

Provide product and system expertise to troubleshoot and field repair for Greenheck systems specific to the assigned business unit throughout North America. Perform field service as needed, educate users and field service personnel about proper maintenance and service practices. Assist with both customer service support tools and quality improvement projects within our manufacturing plant when not traveling.

 

Principal Duties & Responsibilities:

  • Provide field service support for DOAS equipment directly with our customers; travel to jobsites as needed to repair or oversee start-ups at customer job sites.
  • Educate facilities and maintenance personnel, contractors, Greenheck representative service techs, and other end users on proper product maintenance and services practices.
  • Assist in creating customer support tools to improve their ability to maintain our products.
  • Assist with internal quality projects associated with reducing field service issues, 
  • Effectively communicate knowledge of Greenheck’s ventilation equipment and components including electrical components and controls. Must be able to perform basic variable frequency drive start-ups and component wiring as needed.
  • Responsible for word processing and spreadsheets as it relates to service reports, and documentation of procedures.
  • Ability to build positive, working relationships with building owners (customers), contractors, engineers and Greenheck’s mechanical rep network.
  • Provide Tech Service training to outside technicians
  • Support Technical Services via phone support
  • Other miscellaneous duties as needed.

 

Job Qualifications:

  • Work requires extensive technical or specialized training such as that which would be acquired in the first two or three years of college or technical school.
  • Between 3-5 years of work experience is required.
  • Moderate analytical ability is required. Analysis requires breaking down of information to determine its elements, historical comparisons, interpretation of data to identify trends in situations where the problems are somewhat complex.

 

 

Why you’ll love it here:

Hear directly from our team members about why they love it here!

 

Benefits for you and your family:

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

  • Health insurance
  • Prescription drug benefits
  • Dental insurance
  • Paid vacations and holidays
  • 401(k) Retirement savings plan
  • On-site clinic and fitness center (Schofield location)
  • Employee Assistance Program
  • Flexible spending accounts for medical or dependent care expenses
  • Tuition assistance
  • Employee Wellness Program

 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

 

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