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Title:  Product Specialist

Location: 

Schofield, WI, US, 54476

Company:  Greenheck Group
Date: 

Build your Future with Us!

*** Due to COVID-19, we are pausing our interview process for this position. We encourage you to apply; however, please expect delays in the recruitment process for this role. ***

 

General Summary:

Responsible for product planning and development, coordination of application support, special designs and product and application training programs for the respective product family and its channels.

 

Principal Duties & Responsibilities:

 

  • Provide product and application support to both internal and external customers.
  • Provide customer support via phone and email to meet corporate guidelines.
  • Provide Quotes for routine Special Design Requests (SDRs)
  • Ability to gather information and find solutions to field problems.
  • May travel to resolve field problems.
  • Identify and find solutions to field application problems.
  • Working familiarity of existing literature to provide input for marketing changes and customer support as requested.
  • Provide input on marketing studies.
  • Identify opportunities for product improvement.
  • Become familiar with the competitor’s products and apply this knowledge to the company’s advantage.
  • Deliver routine and internal rep trainings, Product Center Tours, and Shop Tours.
  • Responsible for Computer Aided Product Selection (CAPS) testing and providing input for future enhancements.
  • Proficient user of CAPS to assist customers.

 

 

Business Unit Specific Duties & Responsibilities:

 

  • Work as an integral part of the sales and marketing team in the application, promotion, and daily support of the industry leading Damper product line. 
  • Assist customers with specialized applications by developing creative solutions to challenges encountered by engineers and contractors throughout the world. 
  • Become fluent in national and local codes to become an expert resource in the application of both control and UL qualified life safety dampers. 
  • Develop strong working relationships with the largest HVAC mechanical representative network in North America in addition to OEM business partners to grow sales and elevate our market position as the #1 supplier of damper products.   

 

Job Qualifications:

  • Work requires extensive technical or specialized training such as that which would be acquired in the first two or three years of college or technical school.
  • Between 1 - 3 years or work experience is required.    

 

 

Why join the Greenheck family?

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

Health insurance

Prescription drug benefits

Dental insurance

Paid vacations and holidays

401(k) Retirement savings plan

On-site clinic and fitness center (Schofield location)

Employee Assistance Program

Flexible spending accounts for medical or dependent care expenses

Tuition assistance

Employee Wellness Program

 

Want to hear more about the Greenheck culture? Take a look for yourself! https://www.youtube.com/watch?v=T-AoWHyH8b0&feature=youtu.be

 

 

 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

 

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