Title: Product Specialist/Application Engineer - FETI (CVI)
Schofield, WI, US, 54476
Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.
General Summary:
Assist the CVI - FETI marketing group in achieveing overall sales ojectives by providing marketing, sales and application support.
Principal Duties & Responsibilities:
- Provide in-depth technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application of Centrifugal products.
- Maintain high level of product knowledge and familiarity with the competitor's products and apply this knowledge to Greenheck's advantage.
- Support iParts, create quotations and guide users
- Prepare quotations for special design requests and coordinate with internal resources to ensure the company can meet its commitments.
- Identify and find solutions to field application problems.
- Lead sales training seminars, product center and factory tours.
- Gather feedback from reps and end-users on product design, customer service and market competition and report to manager on a consistent basis.
- Assist in field service issues when required
- Maintain Greenheck’s culture of being the "easiest company to do business with".
- Prioritizes customer requests.
- Make decisions on SDRs based on impact to the business unit.
- Assist with the development of internal sales and product training seminars.
- Provide input on market studies
- Review product literature and selection programs and provide input for changes.
- Identify opportunities for product improvement.
- Other tasks or responsibilities as directed
Job Qualifications:
Work requires a professional level of knowledge in a Technical Support role, which is equivalent to that which would be acquired by completing a regular two-year college program.
Demonstrated problem solver.
High level of enthusiasm, integrity and professionalism.
Between 0-3 years of applicable work experience is required.
Special Notation
The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.
Why join the Greenheck family?
Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:
Health insurance
Prescription drug benefits
Dental insurance
Paid vacations and holidays
401(k) Retirement savings plan
On-site clinic and fitness center (Schofield location)
Employee Assistance Program
Flexible spending accounts for medical or dependent care expenses
Tuition assistance
Employee Wellness Program
Want to hear more about the Greenheck culture? Take a look for yourself! https://www.youtube.com/watch?v=T-AoWHyH8b0&feature=youtu.be
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Nearest Major Market: Wausau