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Title:  Technical Trainer


Shelby, NC, US, 28150

Company:  Greenheck Group
Date:  Nov 26, 2022

Build your Future with Us!



Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.


General Summary:

The Greenheck Group is looking to add a Technical Trainer who will be responsible for training new employees and preparing them for the jobs in our North Carolina location. This individual will also be responsible for enhancing productivity, reducing costs in operations, and implementing new or improved manufacturing processes, equipment, methods, and product design.


Principal Duties & Responsibilities:

  • Develop, organize, conduct, and manage subject matter training courses that consist of classroom and hands-on training
  • Partner with local organizations to find available training resources
  • Responsible for equipment training, troubleshooting, and support for manufacturing facilities
  • Responsible for assisting in onboarding of new employees
  • Coordinate Standard Operating Procedures and Standard Work documentation process for the organization
  • Identify and lead productivity improvement projects
  • Work with the areas to identify quality baselines and implement systems to achieve
  • Work with employees and management to troubleshoot process problems and determine training needs
  • Keep records of training classes, and employees that attended
  • Develop and implement a process to investigate and resolve corrective action requests related to process problems
  • Act as a liaison between Engineering and Manufacturing in the development of best manufacturing practices
  • Program technical equipment (press brakes, robotic welders, etc.)
  • Work with lean manufacturing concepts


Job Qualifications:

  • Associates degree in engineering, technical, or related field is preferred or equivalent work experience 
  • Between 1 and 3 years of work experience is preferred
  • Project management, and organizational skills
  • Ability to communicate effectively both one-on-one and with groups
  • Proficiency with MS Office Suite, SAP, and familiarity with CNC programming preferred
  • Available for movement to alternate shifts as needed for training
  • Available for travel and support to regional facilities up to 20% of the time

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.



Why join the Greenheck family?

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

Health insurance

Prescription drug benefits

Dental insurance

Paid vacations and holidays

401(k) Retirement savings plan

Employee Assistance Program

Flexible spending accounts for medical or dependent care expenses

Tuition assistance

Employee Wellness Program


Want to hear more about the Greenheck culture? Take a look for yourself!



We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.



Nearest Major Market: Charlotte